Commercial practices and consumer law
Consumer law governs the rights of individual consumers when purchasing products and services, as well as the obligations of businesses toward their customers.
Whether you are a consumer or a business, it is essential to be aware of consumer rights and to align your contracts and/or general terms and conditions accordingly. Key considerations include legal information obligations, withdrawal rights, and prohibited contractual clauses.
Additionally, legal protection measures apply in business-to-business (B2B) relationships, such as the prohibition of misleading and aggressive market practices.
Legal advice & dispute resolution
VSA assists both businesses and consumers with:
- Drafting and reviewing general terms and conditions and privacy policies
- Legal proceedings related to:
- Consumer credit disputes
- Unfair competition and client solicitation
- Withdrawal periods
- Unfair market practices
- Product liability
- Warranty issues
- Misleading advertising
